what our PARTNERS SAY
“One of the best there is in terms of sharing creating positive energy as he uses realization techniques through his in-depth industry knowledge. His techniques are very modern and relevant. He brings knowledge from diverse disciplines around the world, we have done several programs, and each program has brought new knowledge and deeper understanding of the business we are in. I would recommend him to any organization who is keen to develop and motivate their staff”
Thilan Perera - Head of Human Resources HNB Assurance PLC
“ He is very passionate and very knowledgeable of his area of work. Very creative and insightful and I have rendered his service many times for many departments and every time I see the immediate results in the working-attitude and performance of my teams. Anyone looking for absolute transition in manufacturing positive energy he inspires people like no other ”
Ravi Yatawara - General Manager LB Finance
“ Manik brings both diversity and creativity to his work as he is very passionate and believe in himself of his delivery. This a necessary but rare quality found among few trainers. I’m glad NTB has engage a trainer/mentor of his calibre to inspire and train sales and customer service units ”
Mevan Balalle - Head of Human Resources - Nations Trust Bank
“ We engage his services for our both consumer (FMCG) and medical sales people. I was really impressed with his knowledge on novel selling techniques, insight into global best- practices and ability to instil among staff a sense of loyalty and self-driven energy. He is more than just a trainer as he offers tools to be competitive in the market with the application of NLP techniques “
Deshan M Wijesinghe - Manager - Human Resources Development - J L Morrison
“ One of his many training realization (which he likes to term) programs “ Looking for missing ‘ER’ in Custom Service” to me is one of the best and most revealing training sessions I have attended. He challenges traditional service philosophies and with his hands-on global exposure across many industries and markets, share emerging trends in service proposition that is both insightful and entertaining. He has the ability to keep the audience engaged, energised and motivated with humour, intellect and mind stimulating games “
Lesley Edirisinghe - AGM - Human Resources & Administration – HDFC Bank
“ In our efforts to upgrade our hospital’s current service levels and to instil of sense of loyalty among our nursing staff as well as department head the work done by Manik has been exceptional. We had several programs which consisted people from diverse backgrounds. He was able to reach out to everyone and made relevant the key objectives were both understood and inspired enough to follow through. I strongly recommend him as he ensures training objective(s) are achieved “
Dr Sampath Senathunghe - JMO/- Pannipitiya Nursing Hospital
“ Manik breaks all conventional thinking in his approach to training. His art of delivery and range of different disciplines makes him unique. The deep insights and lessons are communicated through easy to understand language. He is impactful as well as entertaining and he ensures audience interaction and attention is sustained, through the introduction of games and self-realization exercises. I recommend him with confidence”
Roshantha Jayatunge - Senior Manager - Card Centre HNB (Hatton National Bank)
“ I solicited the service of Manik to train our Hero dealers and company staff. Manik truly exceeded our expectations as shared innovative and emerging customer engagement techniques including industry insights, regional best practices specifically how Indian dealership works etc. His diverse and extensive experience across many markets was truly inspirational and proved useful as it established both creditability and audience enthusiasm right throughout in each of the eight programs conducted across Sri Lanka. We achieved more than our objective for this project as we felt closer towards our dealers post program as they vouched to enhance their current service proposition where loyalty towards the company was reinforced.”
Roshan Jayesinghe - General Manager - Abans Auto
“ We invited Manik to train our United Motors’ managers, after sales service units and supervisory grade staff. The program was a success as we were able to more than meet company’s expectations. His style of delivery was unique and original as he combined theoretical concepts applicable to modern day competition with his extensive multi-industry experience. The feedback received from the team was excellent. His program was very informative; inspiring and easy to understand through the use of videos, exercises and games etc. I strongly recommend him to any organization who intends to instill a definite change in employee mind-set. We now utilize his services for many other divisions in the company. ”
Buddhika Singhage - General Manager (Technical, Parts & Accessories) - United Motors Lanka PLC
“ Manik did some effective programs for our executive level staff on 'Leadership, Critical Thinking, Decision making and Adoptability' His exposure in global & multi-disciplined sectors together with his unique way of embracing people's heart & mind was impressive. Usually he starts his programs with the buzz-word, 'Self-realization', which prepares the audience to buy his 'product' I like his natural style of influencing people's brain and mind to overcome traditional myths about a sustainable change in life. I wish to recommend him with greater confidence.“
Wasanthe K B Senanayake - General Manager -HR - Central Finance Co PLC
“ Kanrich planned a two day retreat away from Colombo for our selected Managers where we conducted several workshops involving diverse disciplines. We hired Manik’s expertise to cover one of the most challenging yet significant area of ‘Embracing organizational culture to create value & performance efficiency”. Manik did a remarkable job looking at the issue from diverse perspectives including global and from industry standpoint. He kept the audience motivated and excited with new information and stimulations activities. We would definitely hire him for future programs and recommend him highly. “
Varuna Welgama - Head of Human Resources – Kanrich Finance Plc
“ We obtained the service of Manik Senanayake for our Retail Digital space to enhance the quality of their current service levels as well as to increase customer conversation rates. His content was customized to the mobile industry and was relevant and timely. Use of humorous content, videos and his own telecommunication industry experience made the program insightful. He shared emerging techniques of customer connectivity and empathy. The excellent feedback received saw him sharing his skills and knowledge to Singer’s main retail channels as well. ”
Shamala Dissanayake - Operations Manager - Retail Digital Media - Singer Sri Lanka Plc.
“ Sales cadres of DFG were given a training on sales strategies and impact selling where the challenge was to increase sales. We solicited the professional service of Manik who delivered a great program titles “Feeling the Sale”. He was very passionate and the program entailed new selling tools, information on DFG group and their proven techniques including pipeline build and network marketing etc. We are pleased of his contribution to our team on instilling service mind-set and sharping selling script for improved sales performance. I recommend Manik with no hesitation for any company looking for transformational change in sales.“
Muditha Silva - Deputy Chief Executive Officer - Orient Motor Company
“ We rendered the professional service of Manik to train our Field Staff OPMC, Network, Supervisor grades to enhance current customer service levels. The schedule consists of close to 20 programs across Sri Lanka. His program named “Building Great Customer Relations’ was well suited to the audience and was very well received for its simplicity, clarity of message, easy to understand language and ability keep the audience interested and motivated. He also shared videos and insights of “telecommunication best practices ‘from different markets. I recommend Manik with utmost confidence. “
Janaka Silva - General Manager (Human Resources & Training) – Sri Lanka Telecom Plc
“ We obtained the services of Manik Senanayake to up-skill our team leaders to acquire effective leadership traits capable of managing people and enhance performance efficiency in line with today's competitive landscape. The program title “Earning Your Leadership Everyday “which was a two day program was well designed and met all our expectations and beyond. Post program participants found themselves more confident, self-reliant and equipped with tools to face any challenge. Manik was unique in his delivery and shared his own banking experience across multiple markets which was really value adding. ”
Rohan Manasse - Hunan Resources Manager - NDB – National Development Bank Plc
“ Excellent motivator , gave some really valuable lessons to my team , I must admit I see a real positive difference in their attitude and work ethics “
Gamini Silva - Managing Director of K & D Management Services